RouteLedger support
Help with your travel diary.
Quick answers for automatic recording, correcting a day and keeping your data safe.
Automatic tracking is not starting
- Open iPhone Settings, then Privacy & Security, Location Services and RouteLedger.
- Choose Always and turn on Precise Location.
- Allow Motion & Fitness access.
- Open RouteLedger after restarting your iPhone or after force-quitting the app.
A journey is wrong or missing
Open Diary and choose the date. Tap a drive to edit its mileage, times, classification, job or notes. You can split or merge journeys when the automatic boundary is wrong, or use the plus button to add a missed journey.
Backup and iCloud sync
Open Settings to see your current iCloud status. Under Your Data you can create a full backup, restore a backup, or export CSV and GPX files. Backups contain exact route coordinates, so keep them somewhere private.
Still need help?
Contact RouteLedger support
Include your iPhone model, iOS version and a short description of what happened. Please do not send route exports unless requested.